Here are some of the basic and important configuration steps and activities of SAP correspondence; for your reference and info:

A. Define Correspondence Types – a correspondence type represents the types of letters in the system. Configuring correspondence types lets you defines the specifications required when using those types created.

Menu Path: IMG → Financial Accounting (New) → Accounts Receivable and Accounts Payable → Customer Accounts → Line Items → Correspondence → Make and Check Settings for Correspondence → Define Correspondence Types.

Transaction Code: OB77

B. Assign Programs for Correspondence Types -  here, the correspondence types are allocated to the Print Program and to the Selection Variant that will determine the content of the output produced. The selection variant is used when printing the requested correspondence. You can maintain it by company code.

Here are the standard Correpondence with corresponding Print Programs:

• RFKORD00     Payment Notices
• RFKORD10     Account Statements
• RFKORD20     Bill/exch. charges statements
• RFKORD30     Internal Documents
• RFKORD40     Individual Letters
• RFKORD50     Document Extracts
• RFKORD11     Customer Statements

Menu Path: IMG → Financial Accounting (New) → Accounts Receivable and Accounts Payable → Customer Accounts → Line Items → Correspondence → Make and Check Settings for Correspondence → Assign Programs for Correspondence Types.

Transaction Code: OB78

C. Define Form Names for Correspondence Print – A pre requisite to this activity is the form for each correspondence should have been developed. The form could be a SAPscript or a Smartforms. You assign here the form corresponding for each Print program. You can distinguish each entry by company code.

Menu Path:  Financial Accounting (New) → Accounts Receivable and Accounts Payable → Customer Accounts → Line Items → Correspondence → Make and Check Settings for Correspondence → Define Form Names for Correspondence Print.

Transaction Code: OB96

D. Define Sender Details for Correspondence Form – The sender details define the standard texts that are used for the correspondence type.  In this step you define which texts are to be used in the letter window and the signature line for each company code.

Menu Path:  Financial Accounting (New) → Accounts Receivable and Accounts Payable → Customer Accounts → Line Items → Correspondence → Make and Check Settings for Correspondence → Define Sender Details for Correspondence Form.

Transaction Code: OBB1